Before knowing about Microsoft dynamics partners and Microsoft dynamics, it is important to know about sections such as Enterprise resource planning (ERP) and Customer relationship management (CRM) which makes up Microsoft dynamics. Microsoft dynamics comprises a number of CRM and ERP software applications along with small and medium business solutions. Microsoft Dynamics can be used along with other Microsoft applications such as word, Share point, Yammer, Azure, Outlook etc. Its main focus is on areas such as retail, service, manufacturing, financial services etc.
If you are looking for a Microsoft Dynamics partner, you should consider Hitachi ICT. They have an experienced team ready to attend to your enquiries, and a specialised team to follow up with any difficulties you might face. Check out their website here: http://www.hitachi.com.sg/ict-solutions/solutions/business-application/microsoft-practice/microsoft-dynamics-365
Customer relationship management helps in making interactions with customers better. It provides options which help in increasing sales, solutions to improve marketing and to provide excellent customer service. It also automates these services thereby allowing the company to focus on meaningful business and client interactions helping the company to grow. This also helps to keep the customer service representative ready to answer any unexpected question from the client using the recorded data.
Enterprise resource planning software provides business management applications that help to organize and manage data. They also automate areas such as financial management, supply chain management, manufacturing, human resources etc. The data collected is then managed and made available to the entire organization to avoid any ambiguity of information. This provides an easier solution for data sharing throughout the organization.